FAQ’s
WHAT TIME DO YOU OPEN AND CLOSE?
Doors will be opened and Registration will take place at 9.00am. Pick Up is at 4.00pm, unless your child is attending ‘Extra Time’ which is from 8.30am until 5.30pm.
WHERE DOES CAMP TAKE PLACE?
St Edward’s
St Edward’s Senior School, Cirencester Rd, Charlton Kings, Cheltenham GL53 8EY
The Cotswold School
The Cotswold School, The Avenue, Bourton-on-the-Water, Cheltenham GL54 2BE
Dinglewell Gloucester
Dinglewell Junior School, Dinglewell, Hucclecote, Gloucester, GL3 3HS
Balcarras
Balcarras School, East End Rd, Charlton Kings, Cheltenham, GL53 8QF
WHAT AGES IS CAMP FOR?
Camp 1: 3-6 years and Camp 2: 7-14 years
WHO CAN ATTEND?
Camp 4211 is open to any child regardless of which school they attend. We also take bookings for one day to full weeks.
MY CHILD HAS SPECIAL NEEDS...
We welcome children with special needs and are happy to work with parents/carers to ensure the child can join in as much as possible and have a fun and rewarding time.
DO YOU ACCEPT FOREIGN STUDENTS?
Previously we have welcomed children from France, Spain, Germany and Japan with limited language abilities and we are happy to consider children from any country. Parents will need to ensure the child has been explained our rules and safety information in their own language.
CAN I DROP MY CHILD OFF LATE / PICK UP EARLY?
Parent’s wishing to drop off/collect a child during camp must inform staff prior to the day. This is to avoid disruption for other children and to make sure that we can have the child ready. A lot of the activities take place in rooms away from the main part of camp and due to strict Ofsted staff:child ratios we can not always send a member of staff with parents to collect belongings.
DOES MY CHILD NEED TO BRING FOOD TO CAMP?
Campers will need to bring two snacks and a pack lunch. Please bear in mind that there are no refrigeration facilities onsite & we have a strict NO NUT POLICY.
DO YOU ACCEPT CHILDCARE VOUCHERS?
Yes, we currently accept Care4, Computershare, Sodexo, Edenred, Kiddivouchers and Apple Chilcare Vouchers.
WHAT SHOULD CAMPERS BRING?
Everyday: Sunscreen, hats, water to drink, waterproof jacket, change of clothes.
Weds (St Edward’s): Swimsuit, towel, floatation aids essential for non swimmers.
WHAT IS YOUR REFUND POLICY?
Cancellation by the customer – a 50% refund will be available if Camp 4211 is notified in writing at least 2 weeks before the commencement of the camp. No refunds thereafter.
Child is unable to attend due to illness or for any other reason during the week of camp -no refund will be made and days cannot be taken in lieu.
Camp closes due to factors beyond the managements control such as natural disasters, terrorism or other local emergencies – 50% refund for the first 5 days of closure, and a full refund for any days thereafter. We will only refund days that the camp is closed. Camp4211 reserve the right to refuse any child at any time, if in our opinion the child is incompatible with the general ‘well being’ of the camp. No refund will be made.